The warranty is valid for:
1. Timely and obligatory performance by the consumer of the Scheduled maintenance of the car (MOT) in the official LADA service and control and inspection work to identify defects in the paintwork and anti-corrosion coating of the car body
2. Availability of a "Service Book", "Warranty Card" and compliance with their requirements (in case of loss or damage, you must urgently contact the official LADA service)
3. Compliance with the requirements of the "Operation Manual"
4. Changes to the vehicle design, factory settings, parameters of electronic control units and software only in the official LADA service and approved by JSC AVTOVAZ
5. Compliance with the technology of car repair and maintenance performed only in the official LADA service
6. Timely elimination of other malfunctions after their detection in the official LADA service
7. Use of high quality auto components, consumables and fuel
The final decision on troubleshooting the car is made by the official LADA service or AVTOVAZ JSC
Detailed information on the terms of the warranty is described in the warranty card
How to use the warranty
Contact the official LADA service and submit the documents:
1. Warranty card
2. Service book
3. Certificate of registration
4. Document confirming the right to drive a car (if necessary)
Provide the official LADA service with a car to confirm the presence of a malfunction
If it is impossible to move the car on its own, you need to contact the nearest official LADA service to organize on-site repair or evacuation of the car
Upon confirmation of the malfunction within the framework of the guarantee, payment for the evacuation will be made at the expense of the official LADA service
To quickly search for the nearest official LADA service, use the dealer search or call the toll-free number of LADA Customer Service 8 800 700 52 32
WARRANTY PERIOD FOR NEW CARS: LADA Vesta, LADA XRAY, LADA Granta, New LADA Kalina, LADA Priora, LADA Largus
36 MONTHS or 100,000 KM RUN (WHAT WILL COME EARLIER)
Service life is:
For front-wheel drive vehicles (except for cars of the Largus family) - 8 YEARS or 120,000 KM RUNNING (whichever comes first);
For cars of the Largus family - 10 YEARS or 160,000 KM RUNNING (whichever comes first);
12 MONTHS or 35,000 KM RUN
Strut mount bearings (except for cars of the Largus family).
Rechargeable batteries.
Special warranty condition for cars:
- gas equipment included in the standard vehicle configuration - 24 MONTHS.
LADA Granta, New LADA Kalina:
- for manual control devices of the UUA series produced by LLC "UniO-Plus", Naberezhnye Chelny, installed by the manufacturer on vehicles for drivers with disabilities - 12 MONTHS or 20,000 KM RUN.
WARRANTY PERIOD FOR NEW CARS LADA 4x4
24 MONTHS or 50 000 KM RUN (WHAT WILL COME EARLIER)
The warranty period is 6 years for all body parts of LADA cars against perforating corrosion.
In case of untimely passing of control and inspection work on the state of the paintwork and anti-corrosion coating of the body, according to the coupons of the "Service Book", the manufacturer's warranty for the body is lost. During the first year of operation of the car, control and inspection work on the condition of the paintwork and anti-corrosion coating of the body is carried out no later than the day of the passage of measures according to the maintenance coupon No. 1 for the car.
The warranty period starts from the date of transfer of the car to the first owner.
The manufacturer's warranty obligations are valid if the consumer performs scheduled maintenance of the vehicle in a timely and mandatory manner in the manufacturer's authorized organizations. Elimination of malfunctions in the vehicle that occurred during the warranty period due to the manufacturer's fault is at the expense of the manufacturer. Elimination of operational malfunctions and work performed according to coupons of maintenance and control and inspection work on the condition of the paintwork and anti-corrosion coating of the body are carried out at the expense of the consumer. At the expense of the consumer, diagnostic work is also carried out, carried out on his initiative and not related to the elimination of malfunctions that have arisen through the fault of the manufacturer during the warranty period, operational adjustments due to improper operation of the car, exposure to external and other factors, including: cleaning the fuel system, adjusting the angles wheel alignment, engine adjustment, brake inspection and adjustment, clutch adjustment. Warranty obligations are valid if scheduled maintenance is performed on time.
Service life is:
For all-wheel drive vehicles - 6 YEARS or 90,000 KM RUNNING (whichever comes first)
Warranty for individual components:
Rechargeable batteries.
24 MONTHS or 35,000 KM RUN
Transfer case and intermediate shafts.
24 MONTHS or 40,000 KM RUN
Shock absorbers and telescopic struts.
36 MONTHS or 30,000 KM RUN
Release bearing and clutch discs.
36 MONTHS or 50,000 KM RUN
Drive wheels with protective covers.
The warranty does not apply (for all LADA cars):
In case of violation (non-observance) of the conditions and rules of operation, care and / or maintenance of the car provided for in the Service Book and the Operating Instructions, incl. in case of failure to undergo (untimely passage) maintenance at official service stations in accordance with the requirements of the Service Book, failure to provide the car on time to eliminate the identified deficiency, operation of the car in the presence of signs of malfunctions, if this was the cause of a deficiency or an increase in malfunction (defect);
When making changes to the software, factory settings, parameters of electronic control units, if this was the cause (direct or indirect) of the occurrence of a deficiency or an increase in the malfunction (defect);
In case of unauthorized change of data on mileage in odometer readings or in other devices provided by the manufacturer;
In case of damage to the load-bearing elements of the body due to mechanical influences, including road accidents, incl. previously eliminated by the consumer, if this was the cause (direct or indirect) of a deficiency or an increase in a malfunction (defect);
With gas equipment installed, with the exception of the standard vehicle, if this was the cause (direct or indirect) of a deficiency or an increase in a malfunction (defect);
In case of abrasion and deformation of control elements of the car systems, parts, components of the interior and exterior of the car (surfaces of switches, switches, steering wheel, handles, handrails, etc.);
Sounds, noises, squeaks or vibrations that do not affect the functional characteristics of the vehicle, the operation of components and assemblies;
In case of malfunctions and damages, the direct or indirect cause of which could be the dismantling, disassembly and repair of components, parts, assemblies, assemblies or the car as a whole, works on the installation of any additional equipment, accessories by organizations not authorized by the manufacturer, as well as when changes are made to the design of the car, if this was the cause (direct or indirect) of the occurrence of a defect or an increase in the malfunction (defect);
Malfunctions and damage to parts, assemblies and assemblies of the car in the absence or damage of the manufacturer's identification mark on them.
Malfunctions resulting from failure to eliminate or untimely elimination of other malfunctions after they were discovered by an authorized manufacturer's organization, as well as resulting from work performed in organizations not authorized by the manufacturer.
Malfunctions resulting from repair or maintenance carried out by unauthorized organizations of the manufacturer, i.e. not belonging to its official dealer network, the use of non-original spare parts, materials and non-compliance with the repair methods recommended by the manufacturer.
Malfunctions resulting from the use of not recommended by the manufacturer or low-quality operating materials, oils, fuel, as well as resulting from continued operation with a lack of operating fluids. The appearance of traces of operating fluids that do not lead to a decrease in their level ("fogging").
When moisture condensation on the inner surface of external lighting fixtures and in other closed cavities of the car, resulting from natural processes.
Consumable auto parts, including fuels and lubricants and operating fluids of all vehicle systems, wiper blades, fuses, filters, lamps, spark plugs, drive belts and corresponding rollers, tires, brake pads, discs and drums.
Malfunctions and damage as a result of mechanical, chemical, thermal or other external influences in the following cases:
- road traffic accidents, bumps, scratches, traces of stones and other solid objects, hail, actions of third parties;
- exposure to air pollutants, compounds used to prevent freezing of the road surface, chemically active substances and substances of plant origin, as well as animal waste products;
- erroneous actions when driving a car, careless driving on uneven road surfaces or transporting goods with a load exceeding permissible norms and associated with shock loads on car parts, including parts of the transmission, suspension, steering, car body;
- circumstances of force majeure (lightning, fire, flood, earthquake, military action, terrorist attacks, etc.).
The final decision on any faults found on the vehicle is made by the dealer, manufacturer or manufacturer's authorized organization.
Greetings, members of the forum.
My Grant is a little over a year old, the grade is the norm, I purchased it by online order, which opened in April 2012. At the moment, the mileage is 44,000 km. I use it every day, but 70% on the highway. All THAT I pass at the office. dealer for two reasons: excellent service (compliance with all regulations and instructions), too lazy to strain. I ride in pleasure, if something does not suit me - noted at the TO. They fix everything within the cost of MOT, got into the car and drove on. Among these comments were:
1. Replacing the front pads after the first 1000 km. (squeak like everyone else)
2. Replacing the two rear wheel bearings after 15,000 km. (manufacturing defects)
3. Replacement of the PB block after 15,000 km. (seat belt did not squeak, factory defect)
There were no other breakdowns.
Additionally, I installed an armrest (no way without it), RCT rubber bands (without them too), foglights (it turned out to be a useless thing). Constantly changing different bulbs. Initially, I want to note the manual transmission - one should not expect miracles from it - when buying a new car, the sores are all the same: vibrations, lever travel, reverse gear - but all this is run in after 15,000 km, and then like clockwork. In short, I would like to point out several advantages of Grants that define me: soft suspension, cornering stability, comfortable steering and meager gas mileage.
All careless road.
A lot of drivers have opted for this budget sedan, which has attracted attention with its affordable price. Surely from the first kilometers of run you will not have any problems, but after about 1000 km you will appear first breakdowns... Having studied various forums, sites with reviews and autoblogs, we managed to find out weak spots and the difficulties that the owners had to face. The designers have already fixed the bulk of the diseases, and you will hardly come across them by buying this model after 2013, but they still take place and can happen on used cars of the first batches.
Electrician
- On the first cars, the VAZ 2190 fills the ECU (along the wiring harness). In order to avoid this disease, you need to often clean the drainage holes under the hood and wrap the harnesses with electrical tape). Later, the plant solved the problem.
- One of the most common problems in the first Grants is the breakdown of the generator (generator bearings or its belt).
Salon
- The gear lever cover cracks and comes out from under the knob.
- Fragile adjustment knob.
- Often, the airbag malfunction lamp "is an eyesore". The problem could be the sensors in the belts, the airbag control unit, or the wiring.
Headlights
- Rear lights are sweating.
- The rear lights have open and large enough holes on the side, and in the future, inside the lights, there will be all the dirt from the trunk.
- Insecure attachment of the headlight covers.
Body
- At the top of the door, paint quickly wipes off and rusts through improperly hung doors.
- Door lock adjustment is often required.
- The most common Granta disease is rust, in doors under the factory soundproofing, it also quickly appears on the door openings.
Chassis
- Knocking in the front pillar (a feature of the saaz struts).
- Front suspension link brace may burst.
Brake system
- Bad, substandard brake pads (squeaks, squeals and erase the brake disc). Recommended after purchase immediately for quality.
- Unsuccessful fastening of the parking brake cable.
Cooling
- The thermostat may fail (the problem applies to the first models before 2012).
Box
Howl in the checkpoint, the tightness of the checkpoint on the cold, freezing of the handle in the cold. In order to fix the problem, 75w90 is recommended for synthetics.
