The issue was approved by the Decree of the USSR State Committee on Labor and Social Issues and the All-Union Central Council of Trade Unions Secretariat dated January 31, 1985 N 31 / 3-30
(as amended:
Resolutions of the State Committee for Labor of the USSR, the Secretariat of the All-Union Central Council of Trade Unions of 10/12/1987 N 618 / 28-99, of 12/18/1989 N 416 / 25-35, of 05/15/1990 N 195 / 7-72, of 06/22/1990 N 248 / 10-28,
Resolutions of the State Committee for Labor of the USSR 18.12.1990 N 451,
Resolutions of the Ministry of Labor of the Russian Federation of 24.12.1992 N 60, of 11.02.1993 N 23, of 19.07.1993 N 140, of 29.06.1995 N 36, of 01.06.1998 N 20, of 17.05.2001 N 40,
Orders of the Ministry of Health and Social Development of the Russian Federation of July 31, 2007 N 497, of October 20, 2008 N 577, of April 17, 2009 N 199)

Operator filling stations

§ 243. Operator of filling stations (2nd grade)

Description of works... Refueling with fuels and lubricants: gasoline, kerosene, oil, etc. cars, motor vehicles, tractors, all kinds of installations, ships and other Vehicle manually and using fuel dispensers... Dispensing these materials to vehicle drivers. Checking the tire pressure. Dispensing of petroleum products, packaged in small containers. Sale of spare parts. Acceptance of petroleum products and lubricants. Sampling for carrying out laboratory analyzes... Registration of documents for accepted and sold products. Drawing up a report for the shift.

Must know: the principle of operation of the serviced refueling equipment; purpose and external differences of petroleum products; names, brands and grades of sold petroleum products; name and conditions of use of the control measuring instruments; rules for processing documentation for accepted and sold petroleum products; rules for storing and dispensing petroleum products.

§ 244. Operator of filling stations (3rd grade)

Description of works... Refueling with fuels and lubricants: gasoline, kerosene, oil, etc. cars, motor vehicles, tractors, aircraft, ships and other vehicles using mechanical and semi-automatic refueling means. Refueling of aircraft using mobile refueling facilities with a capacity of up to 500 l / min. Adding water to radiators and filling with battery fluid. Submission of applications for the repair of equipment and acceptance of it from repair. Submission of applications for the delivery of petroleum products to filling points. Maintaining material and reporting documentation. Control of the timing of state inspection of measuring equipment and instruments. Elimination of minor faults, cleaning and lubrication of the serviced equipment.

Must know: arrangement of serviced filling equipment, instrumentation; physical and chemical properties of petroleum products; name, brands and grades of all petroleum products used for refueling vehicles in winter and summer time; the procedure for filing applications and material and reporting documentation; terms of state inspection of measuring equipment and instruments.

§ 245. Operator of filling stations (4th grade)

Description of works... Refueling with fuels and lubricants: gasoline, kerosene, oil, etc. cars, motor vehicles, tractors, aircraft, ships and other vehicles with the help of automatic and mechanical means of refueling with remote control. Refueling of aircraft using mobile refueling facilities with a capacity exceeding 500 l / min. Checking the serviceability of fuel and oil dispensing equipment, control automation and electrical distribution boards. Control of the timing of submission to the inspection of fuel dispensers and measuring devices to the state verifiers. Submission of applications for the repair of equipment and acceptance of it from repair. Connecting a mobile gas station to power sources; bringing into operation a gasoline-electric unit with an engine internal combustion, generator and electrical control board. Elimination of minor malfunctions in the automation of remote control of refueling facilities.

Must know: rules for the operation of tanks, process pipelines, fuel dispensing equipment and electronic automatic system management; fuel and oil systems aircraft; design and operating rules for stationary centralized aircraft refueling systems; rules for conducting operational airfield quality control of aviation fuels and lubricants for the content of water and mechanical impurities using automatic and chemical methods; regulations technical operation equipment of a mobile gas station (gas station) with a starting gasoline-electric unit and an internal combustion engine and an electrical panel; the procedure for installing a mobile gas station at the workplace and connecting the power supply; procedure for preparing and starting an internal combustion engine.

§ 246. Operator of filling stations (5th grade)

Description of works... Maintenance of an automated system for refueling and lubricants on credit cards with electronic device input and display of information, hardware unit and puncher. Accuracy check and control over the dispensing of fuel by the filling station. Control over the correctness of information on the scoreboard, indicator lamps of the input device and recording on punched tape. Removal of punched tape with information, replacement of cassettes, recording in the memory unit. Adjustment of serviced equipment in the process, participation in the repair and replacement of faulty parts and components of the system.

Must know: the design and operating rules of an automated system for dispensing petroleum products by credit cards; basic methods of preparing and entering information into a memory unit; rules for checking the accuracy and adjusting the system units; the sequence of the process of refueling vehicles using credit cards; instructions on the procedure for dispensing and paying for petroleum products by credit cards.

Job description of a gas station operator

Job description of a gas station operator | Sample

Job description of a gas station operator.

1. GENERAL PROVISIONS

1.1. This job description defines the goals and objectives, as well as the rights and responsibilities of the Petrol Station Operator.

1.2. The operator reports directly to the administrator of the gas station.

1.3. The operator is subordinate to the Refuellers and the Janitor.

1.4. The operator must be fluent in all methods of working on cash registers, terminals for servicing electronic cards and control terminals for fuel dispensers used at the enterprise.

1.5. The operator must know:

1.5.1. decisions, orders, orders, other governing and regulations concerning the work of gas stations and the conduct of cash transactions;

1.5.2. forms of cash documents;

1.5.3. rules for receiving, encashment, accounting and storage of funds;

1.5.4. the procedure for registration of incoming and outgoing documents;

1.5.5. limits of cash balances established for the enterprise;

1.5.6. rules for keeping a cash book, drawing up cash statements;

1.5.7. rules for the operation of cash registers, a terminal for servicing electronic cards and a fuel dispenser control terminal;

1.5.8. "Rules for working with clients", "Safety rules", "Rules fire safety at the gas station "," Internal labor regulations ";

1.5.9. job descriptions of the Tanker and the Janitor.

2. OBJECTIVES

2.1. Fast service that takes a minimum of time from the Client, accuracy and precision when performing operations.

2.2. Uninterrupted work Gas station.

2.3. Quality service maximum number clients.

2.4. Clear and coordinated work of the filling station personnel.

3. OBJECTIVES (FUNCTIONAL RESPONSIBILITIES)

3.1. Go out for your shift in clean clothes and have a neat appearance.

3.2. Serve clients strictly in accordance with the "Rules for working with clients".

3.3. Carry out operations for accepting payments and delivering the fuel purchased by them to customers, namely:

3.3.1. in cash (by amount or by number of liters):

- receive funds from the client according to the amount or number of liters named by the client, as well as information about the type of fuel to be filled and the fuel dispenser number;

- clearly tell the client the amount of funds received from him, the number of liters dispensed, the type of fuel and the fuel dispenser number.

- include fuel supply for the amount or number of liters paid by the client.

- punch a check on the cash register

3.3.2. in cash (up to a full tank):

- receive funds from the client, as well as information about the type of fuel to be refueled and the number of the fuel dispenser;

- clearly tell the client the amount of money received from him, the number of liters dispensed (up to a full tank), the type of fuel and the fuel dispenser number.

- include fuel supply for the amount paid by the client.

- name the amount of the change due to the buyer and give the change to the buyer along with the check (paper bills and small change are issued by the Cashier at the same time).

3.3.3. for cashless payments (electronic cards TNK):

- receive an electronic card from the client, as well as information about the number of liters to be filled, the type of fuel to be filled and the number of the fuel dispenser;

- insert the card into the terminal and check the availability of funds on the card;

- clearly indicate to the client the number of dispensed liters (up to a full tank), the type of fuel and the fuel dispenser number;

- include the supply of fuel in the amount specified by the client (in the case of a supply to a full tank, include the supply of fuel in an amount that does not exceed the funds available on the client's card);

- after stopping the fuel dispenser, punch a check on the cash register.

- issue a card and a check, punched by the terminal, to the client;

3.3.4. for cashless payments (coupons):

- receive a coupon from the client, as well as information about the fuel dispenser number;

- clearly indicate to the client the number of dispensed liters, the type of fuel and the fuel dispenser number;

- turn on the supply of fuel in the amount indicated on the coupon;

- punch a check on the cash register;

- cut the coupon along the tear-off line, stamp both halves and give the client the half due to him.

3.4. Refund customers only if the amount of fuel ordered by the customer does not fit into the tank. Refund:

3.4.1. on electronic cards in accordance with the instructions for using the terminal;

3.4.2. in cash in accordance with the instructions for using the cash register and the rules for conducting cash transactions.

3.5. Ensure the safety of money at the cash desk, namely:

3.5.1. not to allow the presence in the "operator's" of unauthorized persons not related to the staff of the gas station;

3.5.2. handle money with care (do not pollute it and do not make any inscriptions on paper bills).

3.6. Transfer money to collectors, namely:

3.6.1. prepare the amount for collection;

3.6.2. fill in three covering sheets equally;

3.6.3. check the identity card of bank employees;

3.6.4. receive a receipt from the collectors for accepting money.

3.7. Take fuel into the tanks in the following sequence:

3.7.1. measure the fuel level in the tank before draining;

3.7.2. Serve all the customers who remain after blocking the entrance to the gas station.

3.7.3. Estimate the amount of fuel in the fuel truck.

3.7.4. If there is a shortage of fuel in the fuel truck, do not take the car to the drain, but if the level is normal, take documents from the driver (TTN and Passport).

3.7.5. continue supplying fuel to customers, except for the type of fuel which is being drained;

3.7.6. measure the fuel level in the tank after draining;

3.8. Do not allow water to enter the tanks. Make sure that once a shift, and during periods of rains and heavy snow melting, constantly (at least once an hour) the refueller checks the presence of water in the mines of the tanks and, if it appears, pumps it out.

3.9. Hand over the shift (accept the shift) by filling in (checking the completion) the following documents:

3.9.1. shift report (2 copies);

3.9.2. supplement to the shift report;

3.9.3. report on the readings of fuel meters;

3.9.4. indicator of counters for cash registers and information on revenue;

3.9.5. cash book;

3.9.6. a book on the reception of petroleum products;

3.9.7. documents for accepted fuel.

3.10. Supervise the work of subordinates, namely:

3.10.1. set tasks for subordinates in accordance with their job descriptions and monitor the implementation of assigned tasks;

3.10.2. determine the type and amount of responsibility of subordinates in case of non-observance of their job descriptions.

3.11. Inform the management about the existing shortcomings in the service of the customers of the gas station.

3.12. Maintain a clean and tidy workplace.

3.13. Observe the "Fire safety rules at gas stations" in the event of a fire or emergency act in accordance with these rules.

4. RIGHTS

4.1. The operator has the right to:

4.1.1. Temporarily close the filling station in the following cases:

- fuel intake;

- the occurrence of an emergency;

- change shift.

4.1.2. To take, relying solely on the "Rules for working with a client" appropriate actions to eliminate conflict situations and the reasons that led to them.

4.1.3. Make proposals to the administration of the enterprise aimed at improving the work of the Operator or the enterprise as a whole.

4.1.4. Submit proposals to the administration of the enterprise on additional incentives for the work of refuellers and a Janitor.

4.1.5. To inform the administration of the enterprise about the facts of manifestation of incompetence or unprofessionalism on the part of the filling station personnel.

5. LIABILITY

5.1. The operator is responsible for:

5.1.1. failure to fulfill the tasks assigned to him.

5.1.2. inaccurate information about the status of execution of the tasks and orders received, violation of the deadlines for their execution.

5.1.3. failure to comply with orders, orders of the direct management and administration of the enterprise.

5.1.4. violation of the "Rules for Working with Clients", "Internal Labor Regulations", "Fire Safety Rules", "Safety Rules".

5.1.5. violation of the rules for conducting cash transactions.

5.1.6. loss, damage, shortage of money and other material values ​​in accordance with the agreement on full liability concluded with the Cashier.

5.2. The types and sizes of the Operator's responsibility are determined by orders of the administration of the enterprise.

6. CONDITIONS OF WORK

6.1. The Operator's mode of operation is determined in accordance with the "Internal Labor Regulations" established at the enterprise.

7. NOTES:

7.1. This job description is drawn up in three copies:

7.1.1. the first copy for the Operator;

7.1.2. second copy for the Administrator;

7.1.3. the third copy for the head of the enterprise;

7.2. This job description is signed by the employee hired and the head of the enterprise

7.3. The employer reserves the right to make additions or changes to this job description

I have read the instructions:
"_____" ________________ 200

OFFICE INSTRUCTIONS FOR THE FILLING STATION OPERATOR

I. General Provisions

1. This instruction is the main document for the operator of the filling station and establishes the requirements for the operation of the filling station, the procedure for receiving the issue, accounting for petroleum products at the filling station.
2. The instruction was developed in accordance with the requirements of the rules for the technical operation of gas stations and other regulations governing the operation of gas stations.
3. The operator of a gas station, admitted to work, must know:
   - rules for labor protection at gas stations;
   - fire safety standards at gas stations;
   - PTE and PTB of electrical installations;
   - Rules for working with gas station equipment;
   - Work at the cash register;
   - Operation of a gas station treatment plant;
   - The procedure for receiving and dispensing fuel.
4. Operators report directly to CEO Gas station and Executive Director. All emerging issues on the above sections are resolved jointly with the Petrol Station Manager or the Executive Director.
5. The operating mode is changeable, one person per shift. While on duty, the operator works at the cash register, dispenses fuel to consumers and never leaves the gas station.
6. _________________________________________________________________.

II. Job responsibilities

1. Operators taking over the shift are obliged to:
   1.1. make sure that the equipment, materials, tools are in good working order (including the cash register tape of replaceable reporting forms, etc.);
   1.2. check the availability of all the necessary documentation at the workplace (according to the list);
   1.3. accept the goods (gasoline) available in the containers at the moment, record the level and readings of the meters in the shift report;
   1.4. accept the funds available at the cash desk, indicating the amount in the cash book;
   1.5. check the order on the territory of the gas station and in the premises of the operator's room.
2. All comments identified during the shift acceptance process should be reflected in the shift journal. After that, the operators sign in the shift log on the acceptance of the shift, and from that moment on they are responsible for everything that happens at the gas station until the end of the shift.
3. During duty:
   3.1. The operator is obliged to ensure uninterrupted supply of goods (gasoline) to consumers.
   3.2. Maintain order on the territory of the gas station and in the premises, i.e. clean regularly.
   3.3. Receive incoming fuel in next order:
   - get acquainted with the documentation for the cargo;
   - check the fuel level in the fuel tanker (according to the bar);
   - stop trading in the corresponding type of gasoline (by posting an information plate for customers);
   - measure the level of gasoline in the tank (with a log entry) before draining;
   - together with the driver, drain the fuel from the tank of the fuel truck into the tank of the gas station;
   - make sure visually that the tanks of the fuel tanker are empty;
   - measure the level of gasoline in the tank (with a log entry) after draining;
   - start selling gasoline;
   - make a corresponding entry in the log of the arrival of fuel.
   3.4. The door to the control room must always be closed from the inside.
   3.5. At a certain time, the collected funds must be transferred to collectors in accordance with the rules of collection.
   3.6. In case of failure email. equipment, fuel dispenser or cash register, the master is urgently called and reported to the General Director of the gas station or the Executive Director.
   3.7. Upon termination of e-mail. energy, it is necessary to inform the duty service of LLC ”____________” by phone. _____________.
   3.8. In the event of an emergency (attempted robbery, fire, etc.), urgently call the appropriate service and inform the management (everyone who can be reached by phone). Personnel to act according to instructions as appropriate.
   3.9. Everything that is done and happens during the shift should be recorded in a shift journal.
   3.10. Leave workplace without the permission of the superior is prohibited.
   3.11. For all errors and violations, it is necessary to provide an explanatory note detailed description violations.
4. At the end of the watch:
   4.1. Transfer the shift according to the instructions.
   4.2. All comments identified during the transfer of the shift are recorded in the shift journal. After that, the operator who hand over the shift, sign in the column "passed the shift". The operator, who took over the shift, signs in the column “took over the shift”.
   4.3. At the end of the shift, the operators fill out the shift reporting forms and, together with the final check, are handed over to the Petrol Station Manager for control.
5. _________________________________________________________________.
6. _________________________________________________________________.

III. A responsibility

1. The petrol station operator is the financially responsible person. During his duty, he is responsible for the safety of equipment, materials, buildings and structures, goods (gasoline) and money in the cash register.
2. _________________________________________________________________.
3. _________________________________________________________________.

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Introduction

OperatorGas station-employeegas stationstations, providing customer service and responsible for refueling vehicles with sold fuel materials. As a rule, for successful work in this position, a prerequisite is the presence of a gas station operator's crust.

Requirementsandresponsibilities

The petrol station operator should know:

· The basics of working with filling equipment;

· Rules of electrical safety when working with electrical installations;

· Rules for working with fuels and lubricants;

· General norms of labor protection and fire safety.

In addition, the operator of a gas station must be able to serve customers at the cash register and bank terminal, as well as be able to use the cleaning systems and mechanisms available at the gas station.

The level of qualification of the operator of the gas station is reflected in the category assigned to him. Today, petrol station operators are assigned grades 2 through 5:

The operator of the gas station, having the 2nd category, can perform the minimum list of works, must know the norms technological process and undergo an introductory briefing on fire safety and labor protection;

· 3rd category - in addition to the theoretical base, it provides for the skills of working with radiators, maintenance of the equipment used and the maintenance of material and reporting documentation;

· 4th grade - assigned to employees who have work experience in the 3rd grade for at least a year. These specialists are allowed to service pipelines and tanks;

· 5th grade - can be assigned after a year of work on the 4th grade. This category of filling station operators is allowed to work with automated systems for the delivery of petroleum products and their maintenance.

Operatorfilling stationsstations2nddischargethis is- refueling with fuels and lubricants: gasoline, kerosene, oil, etc. cars, motor vehicles, tractors, all kinds of installations, ships and other vehicles manually and using fuel dispensers. Dispensing these materials to vehicle drivers. Checking the tire pressure. Dispensing of petroleum products, packaged in small containers. Sale of spare parts. Acceptance of petroleum products and lubricants. Sampling for laboratory analysis. Registration of documents for accepted and sold products. Drawing up a report for the shift. Should know: the principle of operation of the serviced refueling equipment; purpose and external differences of petroleum products; names, brands and grades of sold petroleum products; name and conditions of use of control and measuring devices; rules for processing documentation for accepted and sold petroleum products; rules for storing and dispensing petroleum products . 3rddischarge Description of the work. Refueling with fuels and lubricants: gasoline, kerosene, oil, etc. cars, motor vehicles, tractors, aircraft, ships and other vehicles using mechanical and semi-automatic refueling means. Refueling of aircraft using mobile refueling facilities with a capacity of up to 500 l / min. Adding water to radiators and filling with battery fluid. Submission of applications for the repair of equipment and acceptance of it from repair. Submission of applications for the delivery of petroleum products to filling points. Maintaining material - reporting documentation. Control of the timing of state inspection of measuring equipment and instruments. Elimination of minor faults, cleaning and lubrication of the serviced equipment . Shouldknow: device of serviced refueling equipment, instrumentation; physical and chemical properties of petroleum products; the name, brands and grades of all petroleum products used for refueling vehicles in winter and summer; the order of registration of applications and material - reporting documentation; terms of state inspection of measuring equipment and instruments.

4thdischarge Description of the work. Refueling with fuels and lubricants: gasoline, kerosene, oil, etc. cars, motor vehicles, tractors, aircraft, ships and other vehicles with the help of automatic and mechanical means of refueling with remote control. Refueling of aircraft using mobile refueling facilities with a capacity exceeding 500 l / min. Checking the serviceability of fuel and oil dispensing equipment, control automation and electrical distribution boards. Control of the timing of submission to the inspection of fuel dispensers and measuring devices to the state verifiers. Submission of applications for the repair of equipment and acceptance of it from repair. Connecting a mobile gas station to power sources; bringing into operation a gasoline-electric unit with an internal combustion engine, a generator and an electrical control panel. Elimination of minor malfunctions in the automation of remote control of refueling facilities. Should know: rules of operation of tanks, process pipelines, fuel dispensing equipment and electronic - automatic control system; diagrams of fuel and oil systems of aircraft; design and operating rules for stationary centralized aircraft refueling systems; rules for conducting operational aerodrome quality control of aviation fuels and lubricants for the content of water and mechanical impurities using automatic and chemical methods; rules for the technical operation of equipment of a mobile gas station (NPP) with a starting gasoline-electric unit and an internal combustion engine and an electrical panel; the procedure for installing a mobile NPP at the workplace and connecting the power supply; procedure for preparing and starting an internal combustion engine. 5thdischarge Description of the work. Maintenance of an automated system for refueling fuel and lubricants by credit cards with an electronic device for input and display of information, a hardware unit and a perforator. Accuracy check and control over the dispensing of fuel by the filling station. Control over the correctness of information on the board, indicator lamps of the input device and recording on punched tape. Removal of punched tape with information, replacement of cassettes, recording in the memory unit. Adjustment of serviced equipment in the process, participation in the repair and replacement of faulty parts and components of the system. Should know: the design and operating rules of the automated system for dispensing petroleum products by credit cards; basic methods of preparing and entering information into a memory unit; rules for checking for accuracy and adjusting system nodes; the sequence of the process of refueling vehicles using credit cards; instructions on the procedure for dispensing and paying for petroleum products by credit cards.

Generalprovisions

1.1. The position "Operator of gas stations of the 2nd category" belongs to the category "Workers".

1.2. Qualification requirements - complete general secondary education and vocational training in production, without requirements for work experience.

1.3. Knows and applies in activities:

Names, brands and grades of released petroleum products;

Rules for the preparation of documentation for petroleum products, which are accepted and implemented;

Rules for storage and dispensing of petroleum products

1.4. Appointed to the position and dismissed from the position by order of the organization (enterprise / institution).

1.5. Submits directly

1.6. Supervises the work

1.7. During his absence, he is replaced by a person appointed in accordance with the established procedure, who acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

2. Job responsibilities

OFFICE INSTRUCTIONS FOR THE OPERATOR OF FILLING STATIONS OF THE 2ND DISCHARGE

This job description was developed and approved on the basis of an employment contract with a 5th grade filling station operator and in accordance with the provisions of the Labor Code Russian Federation, The list of industries, workshops, professions and positions with harmful working conditions, work in which gives the right to additional leave and a shorter working day, approved by the resolution of the USSR State Committee of Labor and the All-Union Central Council of Trade Unions Presidium of October 25, 1974 N 298 / P-22; Standard industry norms for the free distribution of special clothing, special footwear and other means to workers individual protection, approved Resolution of the Ministry of Labor of the Russian Federation of December 16, 1997 N 63; Standard norms for the free issuance of certified special clothing, special footwear and other personal protective equipment to workers engaged in work with harmful and (or) hazardous working conditions, as well as in work performed in special temperature conditions or associated with pollution, in organizations of the oil and gas complex, approved by order of the Ministry of Health and Social Development of the Russian Federation of July 6, 2005 N 443; Regulations on payment of additional costs for medical, social and vocational rehabilitation of insured persons who have suffered health damage due to industrial accidents and occupational diseases, approved by Resolution of the Government of the Russian Federation of May 15, 2006 N 286 and other regulatory legal acts governing labor relations.

General provisions

1.1. The operator of gas stations of the 2nd category belongs to the category of workers and is directly subordinate to

Labor protection rules;

Requirements for the quality of work (services) performed, for the rational organization of work in the workplace;

Types of marriage and ways to prevent and eliminate it;

Industrial signaling;

Arrangement of serviced refueling equipment, instrumentation;

The principle of operation of the serviced refueling equipment;

Rules for the operation of tanks, process pipelines, fuel-dispensing equipment and an electronic-automatic control system;

Aircraft fuel and oil systems diagrams;

Design and operating rules for stationary centralized aircraft fueling systems;

The design and operating rules for an automated system for dispensing petroleum products by credit cards;

Rules for conducting operational airfield quality control of aviation fuels and lubricants for the content of water and mechanical impurities using automatic and chemical methods;

Rules for the technical operation of the equipment of a mobile gas station (NPP) with a starting gasoline-electric unit and an internal combustion engine and an electrical panel;

The procedure for installing a mobile NPP at the workplace and connecting the power supply;

The procedure for preparing and starting an internal combustion engine;

Physical and chemical properties of petroleum products;

Purpose and external differences of petroleum products;

Names, brands and grades of released petroleum products used for refueling vehicles in winter and summer;

The name and conditions for the use of instrumentation;

Rules for the preparation of documentation for accepted and sold petroleum products;

The order of registration of applications and material and reporting documentation;

Rules for storing and dispensing petroleum products;

Terms of state inspection of measuring equipment and instruments;

Basic methods of preparing and entering information into a memory unit;

Rules for checking for accuracy and adjusting system units;

The sequence of conducting the process of refueling vehicles with credit cards;

Instructions on the procedure for dispensing and paying for petroleum products by credit cards.

Official responsibilities

The operator of gas stations of the 2nd category performs the following types of work:

2.1. Refueling with fuels and lubricants: gasoline, kerosene, oil, etc. cars, motor vehicles, tractors, all kinds of installations, aircraft, ships and other vehicles manually, using fuel dispensers, mechanical and automatic refueling facilities with remote control.

2.2. Refueling aircraft using mobile refueling vehicles with a capacity of 500 l / min and above.

2.3. Dispensing these materials to vehicle drivers.

2.4. Checking the tire pressure.

2.5. Checking the serviceability of fuel and oil dispensing equipment, control automation and electrical distribution boards.

2.6. Control of the timing of submission to the inspection of fuel dispensers and measuring devices to the state verifiers.

2.7. Dispensing of petroleum products, packaged in small containers.

2.8. Sale of spare parts.

2.9. Adding water to radiators and filling with battery fluid.

2.10. Elimination of minor faults, cleaning and lubrication of the serviced equipment.

2.11. Acceptance of petroleum products and lubricants.

2.12. Sampling for laboratory analysis.

2.13. Registration of documents for accepted and sold products.

2.14. Drawing up a report for the shift.

2.15. Maintaining material and reporting documentation.

2.16. Submission of applications for the repair of equipment and acceptance of it from repair.

2.17. Submission of applications for the delivery of petroleum products to filling points.

2.18. Control over the timing of state inspection of measuring equipment and instruments.

2.19. Connecting a mobile gas station to power supplies.

2.20. Bringing into operation a gasoline-electric unit with an internal combustion engine, a generator and an electrical control panel.

2.21. Elimination of minor malfunctions in the automation of remote control of refueling facilities.

2.22. Maintenance of an automated system for refueling fuel and lubricants by credit cards with an electronic device for input and display of information, a hardware unit and a perforator. 2.23. Accuracy check and control over the dispensing of fuel by the filling station.

2.24. Control over the correctness of information on the board, indicator lamps of the input device and recording on punched tape.

2.25. Removal of punched tape with information, replacement of cassettes, recording in the memory unit.

2.26. Adjustment of serviced equipment in the process, participation in the repair and replacement of faulty parts and components of the system.

Functionalresponsibilities

The operator of gas stations of the 2nd category carries out the following labor functions:

2.1. Refueling with fuels and lubricants: gasoline, kerosene, oil of cars, motor vehicles, tractors, all kinds of installations, ships and other vehicles manually and using fuel dispensers.

2.2. Dispensing these materials to vehicle drivers.

2.3. Checking the tire pressure.

2.4. Dispensing of petroleum products, packaged in small containers.

2.5. Sale of spare parts.

2.6. Acceptance of petroleum products and lubricants.

2.7. Sampling for laboratory analysis.

2.8. Registration of documents for accepted and sold products.

2.9. Drawing up a report for the shift.

In the event of a business necessity, the operator of gas stations of the 2nd category may be involved in the performance of his duties overtime, in the manner prescribed by law.

Rights

The operator of filling stations of the 2nd category has the right to:

3.1. For all social guarantees provided by law.

3.2. Require the management of the enterprise to assist in the performance of their professional duties and the exercise of rights.

3.3. Require the creation of conditions for the performance of professional duties, including the provision of necessary equipment, inventory, workplace, corresponding to sanitary and hygienic rules and regulations, etc.

3.4. To receive special clothing, special footwear and other personal protective equipment.

3.5. For additional vacation.

3.6. To pay for additional expenses for medical, social and vocational rehabilitation in cases of damage to health due to an industrial accident and an occupational disease.

3.7. To get acquainted with the draft decisions of the management of the enterprise concerning its activities.

3.8. Submit to the management of the enterprise proposals for improving the organization and improving the methods of work performed by him.

3.9. Request, personally or on behalf of the immediate supervisor, documents, materials, tools, etc., necessary to fulfill their official duties.

3.10. Improve your professional qualifications.

3.11. Other rights provided by labor law.

A responsibility

3. Safety precautions

1. Ogeneralprovisions

1.12. The speed of traffic on the territory of the gas station should not exceed 5 km / h. Passage of vehicles over underground reservoirs is not allowed. gas station operator instruction

2. Requirementsguardlaborfrontthe beginningwork

2.1. Put on overalls provided for by the relevant standards, check personal protective equipment.

2.2. Check the serviceability of technological equipment and the availability of primary fire extinguishing equipment.

3. Requirementsguardlaborintimework

3.1. Before discharging oil products into the tanks of the gas station, install the road train in the direction of the movement of vehicles; for him, it is necessary to ensure free exit from the territory of the gas station in case of an emergency.

3.2. Before starting the discharge of oil products, it is necessary to: make sure that the reservoir and its equipment, process pipelines are in good working order and that the shut-off valves are switched correctly; make sure that the drain device of the tanker is in good working order; stop refueling cars from the tank before the end of the discharge of oil from the tank into it.

3.3. During the discharge of oil products, the movement of vehicles at a distance of less than 8 meters from the drain devices of the gas station tanks is not allowed.

3.4. Discharge of oil products into underground and above-ground tanks of the filling station must be sealed. Drainage by a falling jet is not allowed. Drain with the engine off of the tanker after grounding. Attach the grounding conductor first to the tank shell and then to the grounding device. Each tank car of the road train must be grounded separately until the oil product is completely drained from it. Remove the grounding after disconnecting the hoses from the drain devices of the tanks, first from the grounding device, and then from the tank body.

3.5. It is necessary to open and close the covers of hatches and wells of tanks smoothly, without impacts, in order to avoid sparking.

3.6. Workers who open the hatches of tank cars, wells and reservoirs or fill the dispensing hoses in them should be on the windward side to avoid inhalation of oil vapors.

3.7. The process of discharging oil products into the tank of a gas station from a tank truck shall be carried out in the presence of the operator of the gas station and the driver of the tank truck. If you find a leak of oil products, immediately stop draining.

3.8. When refueling vehicles at gas stations, observe following rules: the distance between a car standing under a gas station and the next one must be at least 3 m, and between subsequent cars in the queue - at least 1 m; motorcycles, scooters and mopeds must be manually moved to and from the fuel dispensing and mixing dispensers at a distance of at least 15 m with the engines turned off; all refueling operations must be carried out in the presence of the driver and with the engine turned off. It is allowed to refuel cars with a running engine only under conditions low temperatures when starting a muffled engine can be difficult; the surfaces of cars drenched with oil products must be wiped dry by drivers before starting the engine. Oil products spilled on the ground must be covered with sand. The impregnated and used wiping material is collected in metal boxes with lockable lids and transported from the territory of the gas station to specially designated places; it is not allowed to refuel cars (except for cars) with passengers.

3.9. Refueling vehicles with flammable or explosive goods should be carried out on a specially equipped site for these purposes, located at a distance of at least 25 m from the territory of the gas station.

3.10. Store samples of petroleum products in a special metal cabinet outside the building of the gas station operator.

3.11. It is not allowed to pour oil products into tanks, measure the level, take a sample of oil products and refuel vehicles at gas stations during a thunderstorm.

3.12. On the territory of the gas station it is not allowed: to smoke and use open fire; perform any work not related to the receipt, storage and release of petroleum products; store flammable liquids indoors; wash hands, wash clothes and wipe floors of premises with flammable liquids; in the bottling areas, be present to unauthorized persons who are not associated with refueling or discharging oil products; refuel transport, the drivers of which are drunk; release gasoline into polyethylene cans and glass containers; use temporary electrical wiring, electric stoves, reflectors and other electrical appliances with open heating elements in the gas station.

4. Requirementsguardlaborvemergencysituations

4.1. An emergency situation at a gas station should be considered: ignition of the gas station; malfunction in electrical equipment; oil product leaks from the fuel dispenser, tank; gas content (over 100 mg / m3) in the gas station building; spillage and overflow when receiving petroleum products.

4.2. In all emergency situations, immediately turn off the general switch and stop refueling vehicles.

4.3. In the event of a fire, it is necessary to call the fire brigade, start extinguishing the fire with the available means, attracting transport drivers to help, inform the oil depot dispatcher.

4.4. Repair of electrical equipment is not allowed. In the event of an electrical malfunction, call an electrician.

4.5. Turn off the fuel dispenser when an oil leak is detected from it, call specialists for repair. If you find a leak of oil in the tank, call emergency service, to free the territory of the gas station from cars, inform the management of the organization, make an entry in the register of reception and delivery of the shift.

4.6. If gas contamination is detected in the gas station building, it is necessary to ventilate the building with natural ventilation (open doors, windows), determine the source of increased gas contamination, inform the organization's management, make an entry in the shift reception and delivery log.

4.7. In the event of a spill (overflow) of oil products, stop all technological operations, free the territory of the gas station from cars, remove the spilled oil product, fill the spill with sand. If it is impossible to liquidate emergency inform the management of the organization on their own and call the emergency service.

5. Requirementsguardlaboronendingwork

5.1. Take off the overalls and put them in the closet. Store overalls and safety footwear separately from personal clothing.

5.2. The overalls should be ventilated in the open air for at least two hours before washing. Repair overalls only after washing. 5.3. Do not leave the workplace unattended until the next shift.

Conclusion

Operator filling stations stations 2nd discharge this is - refueling combustible and lubricating materials: gasoline, kerosene, oil and etc. cars, motor vehicles, tractors, all kinds installations, ships and others transport funds manually and with help fuel - handouts columns. Vacation of these materials drivers transport funds. Examination pressure air v tires. Vacation petroleum products, prepackaged v petty container. Sale spare parts. Reception petroleum products and lubricating materials. Selection samples for holding laboratory analyzes. Registration documents on adopted and realized products. Drafting report per shift. Should know: principle work served filling equipment; appointment and external differences petroleum products; names, stamps and varieties released petroleum products; Name and conditions application control - measuring devices; regulations registration documentation on adopted and realized .

General provisions

1.1. The operator of gas stations of the 2nd category belongs to the category of workers and is directly subordinate.

1.2. A person with special skills is admitted to the position of an operator of gas stations of the 2nd category, without presenting requirements for work experience.

1.3. The operator of gas stations of the 2nd category is accepted and dismissed from work by order

1.4. The operator of filling stations of the 2nd category should know:

Labor protection rules;

Industrial sanitation and fire safety rules;

Rules for the use of personal protective equipment;

- requirements, presented by To quality carried out works (services), To rational organization labor on working location; A responsibility

The operator of filling stations of the 2nd category is responsible for:

4.1. For non-fulfillment or improper fulfillment of their official duties, provided for by this job description, - within the limits determined by the current labor legislation of the Russian Federation.

4.2. For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation.

4.3. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal, civil legislation of the Russian Federation.

1.1. This Instruction provides for basic labor protection requirements for operators of stationary, mobile and container filling stations (hereinafter referred to as gas stations).

1.2. Persons who have reached the age of 18, who have undergone training, internship at the workplace, knowledge testing and instruction in labor protection, safety and fire safety, are allowed to service the gas station. Refresher training for filling station workers is carried out at least once a quarter, for specialists - at least once every six months.

1.3. All petrol station employees must undergo a preliminary medical examination upon hiring and periodic medical examinations in the course of work.

1.4. Gas station workers can be exposed to harmful and hazardous production factors: poisoning, injuries, burns, etc.

1.5. To perform their functions, the operators of gas stations are provided with overalls, footwear and personal protective equipment in accordance with the current regulations and, if necessary, special devices.

1.6. The territory of the gas station must be illuminated at night. Particular attention should be paid to the lighting of places for refueling cars and discharging oil products into the tanks of gas stations.

1.7. For local lighting when inspecting tanks, wells (basements) and dispensers, use explosion-proof battery lights with a voltage not exceeding 12 V, which should be turned on and off outside the wells and at a distance of more than 3 m from the filling stations.

1.8. Fire extinguishing means located in the premises and on the territory of the gas station should be kept in good working order and ready for immediate use. The use of fire-fighting equipment for other purposes is not allowed.

1.9. The filling station must be equipped with telephone (radiotelephone) communication with the dispatch center or the management of the oil depot, the nearest fire department and law enforcement agency. Telephone (radiotelephone) communication should be kept in good condition.

1.10. At the gas station, you must have a first aid kit with a set of necessary medicines to provide first aid to the injured. The filling station personnel are trained in the methods of providing first aid to the injured in case of accidents.

1.11. Sanitary facilities should be kept clean and ventilated.

1.12. The speed of traffic on the territory of the gas station should not exceed 5 km / h. Passage of vehicles over underground reservoirs is not allowed.

1.13. Trenches and pits dug on the territory of a gas station for technical purposes must be fenced and marked with warning signs, and backfilled at the end of the work.

1.14. V winter time walking paths and roadway the territory of the gas station should be cleared of snow and ice, sprinkled with sand.

1. Volgushev A.N. Safonov A.S. Ushakov A.I.

2.http: //files.stroyinf.ru/Data1/44/44698/.

3. Kovalenko, V.G .; Safonov, A.S. and etc.

4. Gas station// Great Soviet Encyclopedia.

5. Pirogov AN Gas stations in Moscow and the nearest Moscow region: spatial analysis. 2013 g.

Posted on Allbest.ru

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When working, a gas station operator must adhere to clearly defined goals and objectives, as well as take responsibility. At the same time, he has rights that protect his work activity. This employee is subordinate to the administrator of the gas station. The operator of the gas station himself must manage the work of the refuelers and the janitor. The main responsibilities include mastering the techniques of using cash registers on full power... You should also familiarize yourself with the operation of control terminals and devices for servicing electronic cards.

Operator knowledge

1. All standards and regulations that apply to the work of an employee of this position. This applies to orders and orders that are not only known for a long time, but also come in real time. Knowledge of everything related to the full operation of the gas station and the entire structure of the gas station is required.
2. Drawing up cash documents according to predetermined forms and with additions, amendments, which the firm recommends.
3. Basic rules for accepting, encashment, re-accounting, storage and delivery of all funds received from customers.
4. Instructions for the design and completion of all incoming and outgoing documentation.
5. Limits of balances that can be stored in the capacity for cash, which is individually set for a particular company or even for its branch.
6. Features of maintaining a cash book, calculating all cash and drawing up financial reports.
7. Features and performance characteristics cash registers, terminals for servicing a variety of electronic cards and control terminals.
8. The rules recommended for familiarization and impeccable observance by all employees of the enterprise. Usually they relate to the ability to behave with customers, observe safety measures, prevent a fire hazardous situation, maintain and impeccably carry out the internal routine of the institution.
9. Features of job descriptions that are intended for a janitor and a tanker.

Goals

1. The fastest and most correct service, which not only gives customers positive emotions, but is also provided in the most short time... All operations require not only accuracy and quality, but also precision even in small details.
2. Maintaining the active functioning of the filling station without failures and unforeseen situations, quick settlement of disputes.
3. Serving the maximum number of clients, with high quality and in a short time.
4. Clarity and precise consistency in the work of all filling station employees.

Functional responsibilities

1. Show up at work only in clean and tidy clothes, constantly maintain a pleasant appearance.
2. Provide customer service exclusively in accordance with the rules regulated by the company's charter.
3. To carry out all types of operations for the release of the ordered goods, sets of products and other elements, as well as accept funds, recalculate them and give change to the client.

Features of the implementation of cash payments

Stages of making cash payments for a monetary amount or when calculating the number of liters:

1. The operator-cashier of the gas station accepts funds from the client, calculating the amount by the number of liters or the final invoice of the purchase. The information on the type of fuel that is being refueled and the fuel dispenser number must be taken into account.
2. Clearly dictate to the client the amount received from him, along with this, it is necessary to name the exact number of liters, the type of fuel and specify the fuel dispenser number.
3. Connect the supply of fuel for the amount given by the client of the establishment, as well as accurately calculate the number of liters for which the payment was made from the client.
4. Break through the check, entering all the information related to the transaction with a specific client.
5. State the exact amount of change that is due to the client, as well as issue the necessary funds together with the check. It is necessary to issue a paper check and a change at the same time. This includes the responsibilities of the filling station operator.

Cash settlement

The procedure for paying in cash, that is, determining the amount to a full tank.

1. Get information and remember exactly all the data that was said by the client. The type of fuel chosen, the fuel dispenser number should be clearly indicated, as well as the assigned amount should be received from the client.
2. Designate for the client the amount that was accepted from him. Also, the operator of the gas station announces the exact number of liters that will be filled into the tank. Together with this information, the type of fuel and its fuel dispenser number are discussed.
3. Fuel should be dispensed in the amount of liters that the client paid.
4. When the fuel dispenser is stopped, it is necessary to punch a check, which is done by specifying all the necessary information in the cash register.
5. Clearly state the amount that the change includes, and then issue the balance to the buyer along with the check. This includes the responsibilities of the filling station operator.

Cashless payments

Procedure for payment through electronic TNK cards.

1. Ask the client for his electronic card, while remembering exactly the order parameters, which include the type of fuel, the number of liters, and the fuel dispenser number.
2. Insert the card into a special terminal and see the balance of funds on the client's account.
3. Clearly set for the client the number of liters of fuel, which will be enough until the tank is full, and also once again specify the type of fuel fluid together with the fuel dispenser number.
4. Connect the supply of fuel in the amount specified by the client, as well as in the mode to a full tank, the goods should be released no more than there is money on the client's card.
5. When the dispenser is stopped, you should write a check, having pushed all the necessary data on the cash register.
6. The check and the card must be issued to the client at the same time, which will mean the end of the transaction. This provides for the work of an operator at a gas station.

Cashless payments for coupons

Rules and procedure for conducting a cashless transaction using coupons.

1. Take a coupon from the client and remember the information regarding the fuel dispenser number.
2. Speak for the client the fuel dispenser number, type of fuel, and also specify the required number of liters.
3. To release the goods, that is, to give a task to the tankers, and you should fill in as much fuel as stated in the coupon.
4. Knock out the check by entering all the necessary information about the purchase into the cash register.
5. Cut the coupon along a specially designated line, put a stamp on both parts, and then give the half that is intended for the client. This is what the gas station operator should do. Reviews indicate that this work provides for many small, but important tasks.

Additional responsibilities

1. Give money to customers after depositing them only if the total amount of ordered fuel exceeds the space allotted for it in the tank.
2. In every possible way to ensure the safety of the exact amount of funds in the cash register.
3. Quickly solve problems associated with the presence of unauthorized persons in the workplace, which is designed specifically for gas station operators.
4. Always handle money carefully and prevent it from getting dirty. Leaving inscriptions on banknotes is also excluded. This is provided by the instruction of the operator of the gas station.

The procedure for transferring money to collectors

1. Preliminarily recalculate and prepare the exact amount of money that is given to collectors during their scheduled visit to a gas station employee.
2. Fill in and check the accuracy, relevance of information for three identical statements that have an accompanying character.
3. Verify the identity of all bank employees. This is often done by the senior operator of the gas station.
4. Wait until the receipt of receipt of money by the collectors is filled in, as well as receive it from these employees, which will transfer responsibility for saving material resources to these employees.

A gas station operator must be attentive at the workplace, be distinguished by the position of competence, have all the necessary knowledge, which will allow him to successfully and flawlessly carry out his own duties. The labor activity of this employee provides for both material responsibility and many job responsibilities, therefore, high-quality work must be ensured. Carrying out their own duties will help the employee to remain in the position of a gas station operator for a long time.