Who, if not the owners themselves, can best tell about their cars? They know how many times they stopped by the service, they know why they were not satisfied with the car they bought, what expectations from the operation of the car were not confirmed, and where such problems got out that they have to go into their wallet. Have you already seen
Another large-scale study was carried out by the European branch of J.D. Power. The agency is engaged in a global survey of car owners who bought their cars more than a year ago and on average have already driven about 30,000 km. A huge questionnaire was filled in by 17,200 motorists who purchased cars between January 2007 and December 2008. The questions asked to car owners are very varied. They concerned the operation of car units, reliability, comfort of the cabin, luggage transportation, down to simple general impressions about the car.
A total of 104 models were evaluated from 27 manufacturers. As a result of processing the questionnaires, cars were evaluated according to four parameters, each of which had its own weight in the final assessment given by a particular model:
- owner complaints - 37%;
- quality and reliability - 24%;
- ownership and expenses - 22%;
- quality of service from dealers - 17%.
The parameters "Quality and reliability", as well as "Complaints of the owners" really give an objective assessment of a particular car, regardless of the country
exploitation vehicle... But the cost of ownership and service at dealers from country to country can be very different, since each
On the market, the manufacturer can conduct completely different policies on the choice of dealers and prices for spare parts and repairs.
In general, the survey reflects the satisfaction of the owner with his car - by what percentage this or that model met the expectations of its owners.
The crossover from Lexus showed the absolute best result. The Lexus RX scored an 86.7% customer satisfaction score and was just 3% ahead of second place for the prestigious Jaguar XF sedan. Not so long ago in the ratings of the reliability of cars jaguar brands occupied rather modest positions, especially if these ratings were issued in Germany or the States. But now, firstly, Jaguar really began to collect fewer claims from owners for the quality and reliability of their models, and secondly, this study was conducted in the UK, where they are very loyal to the domestic automaker - the pride of the British.
The third place on the global satisfaction list is occupied by another Lexus - the IS sedan.
By the way, apart from the Lexus RX, which has taken the lead, the other 103 models showed quite close results - there are no obvious failures: the cars were in a dense group and the gap in the results of the second and last places was only about 10%.
Customer satisfaction is completely independent of vehicle size or body type. The top ten includes a tiny urban hatchback from Toyota, a compact van from Honda, prestigious sedans from Audi and Jaguar, crossovers from Lexus and Honda, a C-class model from KIA. It is noticeable that cars of premium brands, and in particular Audi, BMW, Mercedes-Benz, took places in the first half of the list. Together with them, the models Hondа, Toyota, Volkswagen firmly settled here.
But French cars in Britain have always been disliked, and they occupy low places in the list of customer satisfaction. First French, Citroen C4 Grand picasso, appears on the list only in 37th place (which it shares with the Audi A4 and BMW 5-Series), and the bulk of French models have accumulated towards the end of the list.
There is one more nonsense in the testimony of the British. Three absolutely identical models, produced at the same plant in Slovakia, are located in different parts of the list. The car with the Japanese nameplate Toyota Aygo took 31st place, while the cars with the French emblems were in 90th (Citroen C1) and 99th (Peugeot 107) places.
Among city minicars best marks FIAT Panda and Citroen C1 received for quality and reliability; when it came to the complaints of the owners, the least of all complaints were against the FIAT 500, while the French models and the old Ford Ka received from the British in full. When it comes to dealer performance and maintenance costs, the Toyota Aygo and Smart ForTwo scored high and turned out to be the best in the urban subcompact class. They were accompanied by two FIATs - Panda and 500.
There are 23 models in total in this category. At the top of the list are japanese models and a small English MINI. The best in quality and reliability
Honda Jazz and Toyota Yaris were recognized. In addition, the highest rating for reliability received Mitsubishi colt, and for the quality of the interior - Volkswagen Polo.
At the bottom of the list, good results in terms of quality and reliability have shown Ford Fiesta, Citroen C3 and Opel meriva, which is sold in England under the brand name
Vauxhall. The brightest, and most importantly, the most english car MINI. Top marks for service and cost of service in the UK received toyota model Yaris.
And here is the first extremely unexpected result: among the 19 models of the golf class, the affordable Korean model of Slovak production came to the consumer's taste. excellent quality and reliability, lack of complaints and low prices for the service brought KIA Cee'd to first place in the class and to fourth in the overall customer satisfaction rating. KIA Cee’d has overtaken not only the benchmark of the VW Golf class, but also premium compacts from BMW, Audi and Volvo. The latest of these, the Volvo C30, received top marks for quality and reliability. VW Jetta and KIA Cee'd also have high marks for reliability. The body quality was the best in Toyota Auris, and the new Mazda3 also received the highest score for reliability
A clear division of consumer preferences can be traced in the assessments of 12 D-class cars. The highest marks were given to Japanese models and Volvo, followed by German and French models. The highest marks for quality and reliability are received only by Toyota Prius... The Honda Accord gets another top rating for body quality, and no other model in this class has ever scored top marks for reliability and quality. But Accord had a minimal number of complaints. Customers were also loyal to the Volvo S40. The top score for the cost of ownership was, of course, the hybrid Prius.
The Japanese Lexus received top marks for quality and reliability. Also received the highest rating for reliability Mercedes C-Class... In terms of the low number of complaints, audi modeland for a good cost of ownership, UK consumers have opted for the native Jaguar X-Type.
It's hard to believe now, but the history of the Japanese automotive industry began only in the first decade of the 20th century - that is, later than in the countries of the Old World and the United States. Moreover, at its origins there was a banal borrowing from the same Europeans and Americans, which lasted until World War II ...
The first experiments in creating cars with engines internal combustion in Japan date back to 1905 - it was then that engineer Shineitaro Yoshida presented the first omnibus with gasoline engineassembled from imported parts ... and two years later, a passenger car named "Takuri" was revealed to the public. But in this case, as they say, "it didn't go" ...
Before the appearance of the truly first serial car in the Land of the Rising Sun, another ten years passed - in 1917, the production of a four-door mitsubishi sedan Model A based on italian model Fiat Tipo 3 and equipped with a 35-horsepower engine and rear-wheel drive transmission ...
And in the future, the Japanese automotive industry developed mainly on the licensed production of foreign "iron horses", and most of the factories were under the control of American and European companies.
In the mid-1930s, the Japanese "took over" all industrial facilities, as a result of which foreign machine builders were forced to curtail work on the territory of this country. Moreover, in connection with the beginning of the militarization of Japan, many enterprises made a bias towards creating military equipment, and cars receded into the background (then only very wealthy people could afford them) ...
After the defeat in World War II and the subsequent occupation of the country, the development of the car industry in Japan was frozen, which lasted until 1949. But at that time, the automotive industry was in a very deplorable state, which is why practically the entire elite of the country (with the exception of the Ministry of Foreign Trade and Industry) considered this industry unpromising - as a result of which local companies were still engaged in direct copying of American models ...
Such a difficult situation helped the Japanese to overcome another war - the Korean one, which broke out in the summer of 1950 - the Americans then "in full" loaded factories in the Land of the Rising Sun with orders for the production of military equipment, which allowed local automakers to "get on their feet" ...
But a special boom in development happened with automotive industry in the 1960s, in the era of the "Japanese economic miracle" - the production of passenger cars increased sharply in the country, and companies began to actively compete with each other (which was only beneficial to ordinary buyers) ...
The tangible growth of the auto industry in Japan continued in the 1970s - local automakers not only started exporting their products, but also moved part of their capacities abroad ... "Iron horses" (of which almost half went abroad).
True, already in the early 1990s, car production in Japan dropped to 1979, and the industry itself fell into stagnation, which continued until 2002 and was replaced by another growth ...
At the beginning of the 21st century, Japanese automakers began mass organization of assembly branches in Asia, the USA and Europe, as well as more actively to conquer the world's leading markets ...
In the 2010s, the Japanese car industry rightfully occupies one of the leading positions on the planet - “ iron horses»Local machine builders are represented in all existing segments and are distinguished by reliability, progressiveness and high quality. Well, companies from the Land of the Rising Sun annually "produce" about 25 million cars in total.
Japanese cars are renowned for their reliability, highest quality, attention to every detail, great variety modern options and technology, as well as a recognizable and distinctive design. All of this made the Japanese toyota corporation the most a big car manufacturer in the world! And the most famous brainchild of the company is the model Toyota Corolla - in 1997 became the best-selling car in history. The sedan still retains this title, and its sales figures have already exceeded the mark of forty million units - about the same number of cars of all brands and models in China, the USA and Japan, taken together, are produced per year! Every year, it is the models of Japanese brands that lead in all kinds of ratings of reliability and build quality. For example, the Honda Accord sedan holds the record for the most victories in the prestigious Car and Driver 10Best rating - an incredible 29 times it was named one of the best cars in the world!
Buying a Japanese car at MAS MOTORS is profitable and easy!
car showroom authorized dealer Since its inception, MAS MOTORS has been selling Japanese-made cars. For fifteen years on the market, we have sold several thousand models released in this beautiful country! In our showroom every day there are several dozen Japanese cars from all the leading brands of the country - Toyota, Nissan, Mazda, Mitsubishi, Honda. Here you can find all the most popular models of these brands - from family hatchbacks to large all-wheel drive SUVs in luxury configuration!
An article about reliable Japanese cars - their features and important characteristics... At the end of the article - a video about reliable Japanese sedans.
The content of the article:
Studying the annual lists of the reliability of various brands and their models, car owners lose faith in the ideality of world manufacturers. German perfection, Japanese reliability, and American maintainability are also doubtful.
TOP 7 most reliable Japanese cars
Each research, analytical, marketing company has its own formula for calculating the formula for the reliability of machines. IN in general terms the method takes into account the models not older than 3 years old and considers technical problems for 100 units of each brand.
The "Japanese" show an amazing adaptability to the Russian climate, not the best fuel and dubious quality roads.
Since most models can cope with a mileage of 100 and 200 thousand kilometers, the next rating included cars that can easily cover 300 or more thousand kilometers.
The model is distinguished by its comfort and reliability, as well as sufficient elegance for such a large minivan. Despite the apparent weight, the car has good cross-country ability and maneuverability. And consumers say that the softness of the ride, even at a speed of 140 km / h, you can doze off.
With the 2nd and 3rd rows of seats folded down, you can get 4250 liters of space, but only when fully loaded, the springs sag very strongly rear suspension, violating the "posture" of the machine, since the engineers did not provide for pneumatic elements.
The main and only claims of buyers relate to noise insulation, which leaves much to be desired, and winter period, during which the doors jam so much that you have to change the hinges. After 60,000 km, you should prepare to replace the air conditioning clutch, which literally falls apart.
The reliability of the model has been repeatedly confirmed by authoritative experts, and the number of faults has never exceeded average values. Moreover, with a mileage of up to hundreds of kilometers, these cars were not much superior to their competitors, but after this milestone all the advantages become obvious.
Rapidly wearing out brake discs and padsas well as lighting claims. In the eighth series, consumers noted a rapidly discharging battery, electrical and spark plug problems, squeaks in the cabin from plastic elements and clutch pedals, and, finally, dashboard failures.
But the chassis is not satisfactory and perfectly tolerates the realities domestic roads... A slight tapping of the front suspension on some examples does not in any way affect safety, but the front shock absorbers after 50,000 km negatively affect the car's handling.
The absolute merit of the model is simple mechanicswith nothing to break... In the event of a malfunction, the repair will not take much time and money, since all parts are readily available and have high-quality substitutes.
The impressive size of the crossover invariably attracts attention with its luxurious appearance, cross-country ability, affordable price and the budgetary cost of maintenance.
Both hybrid and gasoline have proven themselves perfectly power units , at correct operation working for many years. A similar situation is with the automatic transmission and the variator, which, with regular oil changes, "run back" 300 kilometers or more.
The salon is simple, well-assembled, without otherworldly noise and creaks. Observed unstable work a stove whose contacts become unusable after a couple of years of work.
A distinctive feature is possessed by shock absorbers, which are precisely for russian models supplied with excessive rigidity, uncomfortable on road bumps. On models shipped to other countries, such disadvantages are not observed.
With the rather expensive repair of Toyota suspensions for this particular SUV, this fate has passed - its parts can be replaced each separately, which is much more budgetary than replacing the entire block.
The biggest shortcomings of the model should be called the stabilizer struts, whose resource hardly exceeds 30,000 km.
This is a comfortable and quite economical car for its class, moderately reliable, comfortable and economical enough for its class. In the latest modifications, it was possible to reduce fuel consumption, bringing it to 7.9 liters in the combined cycle.
The power units do not offer crazy dynamics, but they have reliable parts and assemblies that do not require repair for a long time, and they tolerate Russian cold weather well.
It has a chronic "sore" 2-liter engine, which, from the operation of the climate control, starts vibrations that are transmitted to the body. Shock absorbers can easily withstand up to 80-100 thousand kilometers, but the anthers are destroyed after 40 thousand kilometers. Neither automatic nor mechanical box are not satisfactory, except that sometimes they create extraneous noisethat do not affect the performance of the model in any way.
And here this model has always had problems with the brakes, which, even with regular improvements, leave much to be desired. The main problem lies in the design of the brake calipers and the materials of their manufacture. They constantly cause sourness and rust, which requires continuous monitoring of braking system... And the suspension, with enviable reliability, could have a greater endurance margin for such a crossover.
On russian market this car came with 2-liter and 2.4-liter engines, among which the first one can be called absolutely unpretentious. But the 2.4-liter "suffers" increased consumption oil after 50,000 km, which is caused by ring coking. The problem can be corrected by replacing the oil scraper rings, which will cost the owner about 50 thousand rubles.
Another nuisance caused by the engine is the crackle of the phase regulator gear, which starts after 50,000 km. In general, this does not in any way affect traffic safety or the condition of the engine, but if the owner wishes, the gear can be replaced for 5-6 thousand rubles.
Engines with a manual or automatic transmission are used, which are recognized as reliable and problem-free. Both of them can easily work out 200-300 thousand kilometers.
The suspension is designed for Russian roads, and here rear springs and brake calipers will begin to require repairs after 50-80 thousand km.
The body is not prone to corrosion, the chrome plating does not deform or peel off. But for a sports car, the fastening of the upper part of the radiator grille cover should be made more thorough, since on high speed some drivers lose it. Also, in the Type-S configuration, the sill strip in the rear arch area often departs. Since it is one with the threshold, you will have to pay about 30 thousand rubles for replacing the structure.
The model is recognized as the best-selling in the whole world, for which it was included in the Guinness Book of Records. Its reliability is praised by engineers and consumers, however ideal machines does not exist.
Many problems are caused by a robotic transmission, which works in jerks due to the rapid wear of the clutch discs, a poor control unit and an actuator. Taken together, all this causes problems with starting, slipping, "glitches" when changing gears. Neither the efforts of mechanics, nor the refinement of Japanese engineers have fundamentally solved the problem, and therefore motorists prefer to purchase other transmission options.
Also, the model quickly wears out the plastic bushing of the steering rack, and the front wheel arches have poor sound insulation
For neat motorists, the car retains its presentation for a long time: high-quality body paint does not rust, the decorative strip above the license plate, which caused trouble on the Camry, does not harm the Corolla body.
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This is a powerful and spacious crossover with a somewhat boring appearance, but comfortable salon, simple but harmonious.
With excellent corrosion resistance due to thinness paintwork the body quickly becomes overgrown with chips and scratches. The petrol 3.5-liter unit has a moderate appetite and is not very pretentious about the quality of the fuel and oil poured in.
The most common problem is front camshaft cams that are poorly heat treated. Their repair with work and spare parts will cost the owner at least 30,000 rubles.
The automatic transmission is reliable and hassle free, as well as all-wheel drive, striking in its endurance and performance.
Distinctive feature japanese carprom is a continuous pursuit of improvement... Engineers will easily sacrifice flashy looks or impressive power for practicality and reliability. Together with amazing unpretentiousness and adaptability to russian roads Japanese cars will continue to dominate the market and the hearts of consumers for a long time to come.
Videos about reliable Japanese sedans:
Honda Accord is a reliable Japanese car that has been produced since 1976.
One can argue for a long time about which car is called "reliable". Indeed, these days it is difficult to surprise someone with a mileage of 200 thousand kilometers. But out of several good cars you can always choose the best one. This review presents 10 of the most reliable Japanese cars that can easily cover 300,000 km or more.
1. Honda Civic
The tenth generation of popular Japanese car honda Civic.
The hybrid version of the Civic has had battery problems over the past few years. Petrol version is devoid of such a drawback and will serve for a long time. Model previous generation looked a little outdated, but in 2015 a new, improved version was released.
2. Toyota Highlander
Toyota Highlander the third generation has been produced since 2013.
Toyota Highlander is a car aimed at young people. But the model also attracted couples with children who do not want a minivan. And this is a great alternative. According to experts, the Highlander is an excellent SUV - comfortable, spacious, quiet. And the very best of the Highlander range are the V6 models.
3. Toyota Sienna
Toyota Sienna is a minivan that has won the love of large families.
The rear doors of Toyota Sienna slide easily and then children can be safely seated on the spacious sofa. And if you fold it, then you can load a lot of luggage. No matter what you need to transport, this minivan is perfect. In addition, the car is all-wheel drive, which makes it even more useful. It will “live” for a long time and, in general, the Sienna is one of the “longest lived” minivans on the market.
4. Honda CR-V
A popular crossover that "conquered" the whole world.
Honda cr-v Is not just another Japanese crossover. it comfortable car from four-wheel drive, which is driven almost like a "passenger car". Like others honda models, CR-V can travel 300 thousand kilometers.
5. Honda Accord
Honda Accord is a popular ninth generation Japanese sedan.
The Honda Accord receives many accolades for spacious salon and good handling. And if the reliability of the car is at the forefront, then it is worth buying a 4-cylinder model. A 2.0 or 2.4 liter engine will run "almost forever" while conserving fuel.
6. Toyota Corolla
Toyota Corolla is a Guinness Book of World Records for best selling car in history.
Drivers don't always need as much space in the cabin as they do in the spacious CR-V or Accord. The compact Toyota Corolla is perfect for them. The eleventh generation car looks much more noticeable than previous versions... And not only outside, but also inside. The interior is now much more stylish and comfortable than it used to be.
7. Honda Pilot
The third generation of the Honda Pilot SUV.
For large families who do not want to travel by minivan, it is perfect crossover Honda Pilot. This four-wheel drive car can accommodate up to eight passengers.
8. Honda Odyssey
Honda Odyssey is a minivan very popular in the USA and Asia.
Honda Odyssey may not be the most best minivan, but the model is worth paying attention to. The car can accommodate eight passengers, as well as all the luggage they can take with them. The car is reliable, but this does not mean at all that it lags behind in other parameters. As for a minivan, it is very fun to ride.
9. Toyota Camry
Toyota Camry is a Japanese sedan popular in Russia.
Popular every few years toyota sedan Camry is undergoing modernization or facelift. And every time updated model demonstrates the high reliability inherent in the models of the Japanese company. Cars with 4-cylinder engines are especially good. They are not the most dynamic, but they can provide a mileage of up to 300 thousand kilometers.
10. Toyota Prius
Toyota Prius is the world's first mass-produced hybrid car.
When did sales start first Toyota Prius, many considered that expensive accumulator battery will become a big problem for the owners of these cars. But Toyota engineers thought of everything perfectly and the car turned out to be very reliable. Actual mileage Toyota Prius can reach 300 thousand kilometers and more.
